Event operations management
One accountable manager on the ground for the operation, from the first morning of build to the last afternoon of break.
Planned remotely, with on-site teams for the live days, across the UK and internationally. Every job is priced in a written quote.
We run this service on site.
OTAS Live provides event operations management: one experienced manager who runs the operation on the ground, reports to your event manager every day, and stays from build to break. On smaller events the same manager also runs safety and site operations and chairs Event Control. On larger events, or where the venue or SAG needs a dedicated safety post, we split the roles.
Who it is for
- Organisers who need one accountable person on the ground every day
- Multi-day outdoor events, festivals and sport
- Venues bringing in an event they do not run every week
Our method
How we run it, step by step
Brief
We read your event management plan or draft, the site plan, the programme and your contractor list, and agree which functions we run and which we plan with your team.
Before build
We give operations input to your event management plan, and answer operational questions at SAG and CDM meetings.
On site
The manager walks the site every day, agrees the plan with every contractor and directs every OTAS post and any site crew you supply.
Every day
The manager speaks with your event manager every day, so decisions are made early and with the full picture.
Close
We write the close-out note and lead the debrief, with dated, costed actions for the next edition.
Deliverables
What you receive
One accountable manager
On site every day of the deployment, from the first morning of build to the last afternoon of break.
Operations input to your plan
Comments on your event management plan, and answers to operational questions at SAG and CDM meetings.
Contractors held to one plan
The plan agreed with every contractor, and every OTAS post and any site crew you supply directed on the ground.
Close-out note and debrief
A written close-out note and a debrief with dated, costed actions.
What OTAS does at each level
| Level | What OTAS does |
|---|---|
| Operational | The manager is on site every day of the deployment and walks the site. |
| Tactical | The manager directs every OTAS post and any site crew you supply (not SIA-licensed staff), and coordinates contractors where several employers share one site. They speak with your event manager every day. |
| Strategic | We give operations input to your event management plan, and answer operational questions at SAG and CDM meetings. We also write the close-out note and lead the debrief. |
- How it is delivered
- This is hybrid work: planning days in the months before, then on site for build, live and break. On smaller jobs the same manager runs Event Operations Management and Event Safety Management together, and also runs Site Operations and chairs Event Control. On larger jobs, or where the venue or SAG needs a safety post with no other duties on the day, we split safety and operations into separate posts.
- What you get
- One person to call, on the ground, every day.
- Every OTAS post and any site crew you supply directed on the ground.
- A close-out note and a debrief with costed actions.
- Price
- Every job is priced in a written scope and quote. Request a quote, or get the rate card by email.
- What is not included
- The event management plan is not part of this service; we can write it as a quoted add-on, and the client remains its owner. We do not book SIA officers or medical cover. The decision to stop the show stays with you. We are not the Safety Officer named under a sports ground safety certificate, and we are not appointed as CDM Principal Contractor or Principal Designer.
Prices
Event Operations Management prices
| Post | Day rate |
|---|---|
| Event Operations Manager | £525 a day |
| Deputy, zone or night manager | £475 a day |
| Operations and Safety Lead (one manager for operations and safety, events under 7,500 people) | £525 a day |
A planned shift is up to 12 hours, including handover. 24-hour or overnight cover is a second shift, not one long day. If a day runs over, which is the exception and not the plan, time over the planned shift is charged per hour or part hour at the overtime rate on our rate card, agreed on the day and confirmed in writing. No one works more than 16 hours on site, and the next shift starts after at least 11 hours' rest. Minimum on-site booking: £1,075 (one manager day and one planning day). Night, bank holiday and short-notice rates, overtime, discounts and expenses are on the full rate card.
Every job is scoped and confirmed in writing before it starts.
Prices are the full price you pay.
Rate card
Get the OTAS rate card
Our rates for on-site work, planning, remote consultancy and fixed-price documents are set out on one page. Leave your email and we will send it to you from kris@otas.live.
- It is sent by a person, not a mailing tool.
- There are no cookies and no tracking.
- We use your details only as set out in our privacy notice.
Proof
From our own work
The client ran the sport. OTAS covered 8 functions around it: we directed site, safety, Event Control and logistics, and coordinated security, medical, traffic and activations, whose contracts the client held.
Read how we think about it
These OTAS Live handbooks cover the work behind this service.
Questions
Questions clients ask
What does an event operations manager do?
They hold the plan on the ground: daily checks, contractors and OTAS posts, with daily contact with your event manager so you can focus on the event.
Can one person run operations and safety?
On smaller events, yes, inside agreed limits. Industry guidance says the person leading safety should not be pulled into competing jobs on the day, so on larger events, or where a venue needs a dedicated safety post, we split the roles.
Do you replace our event manager?
No. OTAS reports to your event manager and works inside your structure.
What do you need from us before the first site day?
Your event management plan or draft, the site plan, the programme and your contractor list. We comment on the plan before build so the questions are settled early.
Related services
Next step
Tell us about your event
Send us the dates, the site and the gap in your team. We will reply with a written scope and quote that sets out the posts, the days, the outputs, the price and what OTAS does not do.