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A person seen from behind with their hood up sits at an Event Control desk at night, facing a rack of radios, a blank monitor and an open log book.

Stream

Event Control & External Coordination

Keeping an accurate control picture and coordinating the outside of the event.

A person in a hood sits at an Event Control desk at night, facing a rack of radios with an open log book. OTAS style image, generated from real photography. Not a record of a specific event.

How to read this page

A stream is an area of work. A level is the depth of responsibility OTAS takes on. A service is what you commission. A role is the person OTAS provides to carry it out.

This stream includes Event Control and what we used to call external operations and community liaison.

Operational

Control Support, Crowd Monitoring & External Delivery

Doing the control support and outside work so Event Control has an accurate picture. That covers logging, radio checks and handovers in Event Control, and crowd monitoring on the ground. It also covers external team members at transport points, walking routes, pinch points and cordons, and the resident and business line.

Who OTAS provides

Loggists, radio operators, crowd monitoring posts, external team members and line operators.

Where it ends

These posts observe, record and report into Event Control. They are not licensed security roles.

Tactical

Event Control & External Coordination

Holding and managing the live control picture and the outside of the event on the day. That covers chairing your event's own Event Control and its own tactical coordination meeting, setting control priorities, and running external coordination on the day.

Who OTAS provides

An Event Control Manager, with an External Coordination Manager when the outside of the event is in scope.

Where it ends

OTAS chairs your event's own control and coordination meetings when commissioned. OTAS does not chair a multi-agency tactical group and does not take an emergency-service command role.

See this service

Strategic

Control & Coordination Planning

Designing the control and coordination system before the event. That covers the Event Control specification, with the room, radio plan, call signs, log format and staffing model. It also covers the external coordination plan and exercise support.

Who OTAS provides

An Event Control Manager on planning days, an External Coordination Manager, or a named planning lead.

Where it ends

OTAS prepares you to work with the Safety Advisory Group and the emergency services. Authority stays with each statutory body.

A controller seen from behind in a dark hooded jacket walks a wet trackway at night towards a lit temporary control cabin, fences on one side.

Next step

Request a scope

Commission one service, the whole stream, or several streams connected under Integrated Event Management and Control. Each commission is quoted per job from the OTAS rate card.

A controller walks towards a lit control cabin at night. OTAS style image, generated from real photography. Not a record of a specific event.